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Visit Orlando Membership

As the official tourism association for the most visited destination in the United States, Visit Orlando is committed to the growth and success of our member companies.

Visit Orlando members include accommodations, attractions, convention services, dining, retail, transportation, and visitor and professional services. We support our diverse membership by serving as their:

  • Connector, building bridges to foster mutually beneficial business relationships;
  • Educator, delivering industry news and information, professional development programs,
    and marketing support; and
  • Champion, creating resources to help our members grow and succeed.

As a Visit Orlando member, you will have access to a variety of benefits and services, and know that you are actively supporting the well-being of the tourism industry.

Webinar Series - Live Webinars

WebinarGlobal Exhibitions and Events Industry Update

Friday, June 5, 2020
10:00 a.m.

Hosted By:
Mike Waterman, Chief Sales Officer, Visit Orlando

Guest Speaker:
David Dubois
David DuBois
President and CEO

Register Now

A Traveling America Passes an Inflection Point: Key Findings from the Back-to-Normal Barometer

Wednesday, June 10, 2020
10:00 a.m.

Hosted By: 
Daryl Cronk, Sr. Director of Market Research & Insights, Visit Orlando

Guest Speakers:
Rich Thau

John Last


Gina Dickerson
Rich Thau
President &

Jon Last
Sports & Leisure Research Group

Ron Bonjean
ROKK Solutions

Gina Derickson
Research Director


Register Now

Webinar Replay

WebinarTravel Advisors: Key Partners for Recovery

Hosted By: Elaine Blazys, Associate Vice President
of Travel Industry Sales, Visit Orlando
Guest Speaker: Brian Hegarty, Vice President Marketing, Travel Leaders Group

Click here to view the recording from this webinar from May 27, 2020

How Event Planners Are Managing Through the COVID-19 Crisis

Hosted By: Mike Waterman, Chief Sales Officer, Visit Orlando
Guest Speakers from Northstar Meetings Group: David Blansfield, Vice President & Group Publisher and Lauren Edelstein, Vice President, Content Director

Click here to view the recording from this webinar from May 20, 2020

COVID-19 Economic Update with Anirban Basu

Hosted By: Daryl Cronk, Sr. Director of Market Research & Insights, Visit Orlando
Guest Speaker: Anirban Basu, Chariman & CEO, Sage Policy Group, Inc.

Click here to view the recording of this webinar from May 13, 2020

Resilience & Recovery in Unprecedented Times

Hosted By: Mike Waterman, Chief Sales Officer, Visit Orlando
Guest Speaker: Sherrif Karamat, President and CEO, PCMA

Click here to view the recording of this webinar from May 1, 2020

Managing through the COVID-19 Crisis

Hosted By: Daryl Cronk, Sr. Director of Market Research & Insights, Visit Orlando
Guest Speaker: John Hach, Senior Industry Analyst, TravelClick

Click here to view the recording of this webinar from April 29, 2020

Understanding the Mindset of the (Post-)Crisis Consumer

Hosted By: Danielle Hollander, Chief Marketing Officer, Visit Orlando
Guest Speaker: Martin Stoll, Sparkloft Media’s CEO

Click here to view the recording of this webinar from April 22, 2020

There’s Good Out There

Presented by: Tripadvisor

Carol Johnson
Tripadvisor’s Senior Principal Client Partner for Florida, Caribbean & International 

Click here to view the recording of this webinar from April 15, 2020

COVID-19's Impact on Orlando’s Travel Industry

Presented by:
Daryl Cronk
Visit Orlando's Sr. Director of Market Research & Insights

Click here to view the recording of this webinar from April 8, 2020

Industry News: COVID-19 Resources

To help serve local businesses and industry employees, Visit Orlando has assembled information on a variety of community and financial relief efforts.

If you have questions or additional items you would like shared, please email our communications team.

Financial Assistance for Individuals

  • The most critical local health and government updates can be found at Orange County's coronavirus webpage, which includes a link to Mayor Demings' ongoing press conferences. 
  • For support with utility bills, Orange County Utilities is suspending late payment fees for residential water and wastewater customers, in addition to disconnections for non-payment. OUC and Duke Energy are taking similar measures.
  • For Central Florida residents whose financial stability is being impacted by the economic consequences of COVID-19, Heart of Florida United Way has set up a recovery fund. Individuals and businesses are encouraged to donate.
  • For working families impacted by COVID-19, emergency paid sick leave, as well as paid family leave in the case of school closures, is provided through the new Families First Coronavirus Response Act. The act requires employers with up to 500 employees to provide paid sick leave and paid family leave, while providing a refundable payroll tax credit to employers to cover 100% of the cost of wages. There is also a refundable income tax credit for self-employed individuals.
  • For individuals who have lost their jobs or are in transition, the Central Florida Hotel & Lodging Association has compiled a list of important benefit opportunities and resources.
  • Effective April 2, Florida Gov. Ron DeSantis has suspended all evictions and foreclosures in the state for the next 45 days to ensure that residents will remain in their homes amid the coronavirus pandemic. The full executive order is available here.

Food Assistance

  • Second Harvest Food Bank is available for anyone in need of assistance. Its website contains a page for Coronavirus Prevention & Relief and a map of food-distribution centers.
  • Student-feeding sites will run from 10 a.m. to 2 p.m. at all Orange County public high schools, plus 30 middle and K-8 schools. It will be a walk-up and drive-through system.
  • The Rock Dinner Show's home, The Forum, is now a food bank to help feed hotel and other tourism industry workers who have been laid off. The Forum has 15,000 square feet of space, which workers hope to use for non-perishable food storage.

Businesses & Employers

  • The Orlando Economic Partnership has established a COVID-19 resource center page for Orlando employers that includes webinars, a business impact survey, news and updates, links to business assistance resources and more.  
  • The Florida Small Business Emergency Bridge Loan Program provides short-term, interest-free loans to small businesses experiencing economic injury from COVID-19. Now through May 8, businesses with fewer than 100 employees may apply at
  • Low-interest loans can be accessed through the U.S. Small Business Administration's disaster assistance program.  
  • For small- to medium-sized independent food and beverage businesses, the James Beard Foundation has set up an industry relief fund.
  • Daily updates and top news about the hotel industry can be found at Hotel News Now.
  • Skift, a leading travel trade publication, is launching a new series of online summits called Travel’s Path Forward.

Social and Health Services

  • United Way's 2-1-1 helpline is able to connect residents with critical health and social service resources.
  • The Mental Health Association of Central Florida is offering free tools for Orange County residents, including counseling by phone.  
  • Orlando Health has launched a coronavirus hotline (877-321-COVID) for patients and the community to obtain accurate information from trained healthcare representatives.
  • Advent Health's coronavirus information hotline is 877-847-8747.  
  • If you are experiencing symptoms that concern you, please contact your healthcare provider or the Florida Department of Health at 866-779-6121.
  • Two drive-through testing sites have opened in Orange County, one at the Orange County Convention Center and the other at 12050 E. Colonial Drive. The hours of operation are from 8 a.m. to 5 p.m. More information, including criteria to be considered for testing, can be found at
  • Rep. Val Demings has shared resources and support for COVID-19 relief on her website.


We are sending regular situation updates and insights from our organization and across the destination. To receive these, please make sure you are subscribed to receive our Tourism Matters newsletter. Subscribe and view all prior emails at

For real-time destination updates, including businesses that remain open, please see on our Twitter and Facebook channels. 

Visitors in need of assistance can call 407-363-5872 or live chat with representatives on our website,

For traveler FAQs, resources for visitors and other information related to COVID-19, please see our travel safety page.

Click here to read the current issue, as well as past issues, of our weekly Tourism Matters eNewsletter.


Click here to watch an instructional video on accessing

Questions? Please contact us via email or call 407-541-4303.

Visit Orlando Members

As a member, you have access to members-only resources and tools.